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Website, App, and Connected Services Terms of Use
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These Website, App, and Connected Services Terms of Use (these "Terms of Use") are a binding agreement between you and LawnDrive, Inc., a Florida corporation ("LawnDrive," "we," "us," or "our"). These Terms of Use govern your access to and use of our websites, mobile applications, connected-device features, cloud services, support portals, and other online services that link to or reference these Terms of Use (collectively, the "Services").
If you purchase a product from us, the Terms of Sale, Limited Warranty, Shipping/Returns Policy, and any order-specific terms also apply. If there is a conflict between these Terms of Use and the Terms of Sale as to a purchase transaction, the Terms of Sale control for that transaction.
By accessing or using the Services, creating an account, activating a product, clicking a button indicating acceptance, or otherwise manifesting assent, you agree to be bound by these Terms of Use. If you do not agree, do not use the Services.
You must be at least 18 years old and capable of forming a binding contract to use the Services on your own behalf. If you are using the Services on behalf of an entity, you represent that you are authorized to bind that entity.
We may update these Terms of Use from time to time. If we make material changes, we will post the updated Terms of Use and update the effective date. Your continued use of the Services after the updated Terms of Use become effective constitutes your acceptance of the revised Terms of Use, except to the extent applicable law requires additional notice or consent.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate information, promptly update it when it changes, and notify us immediately at support@drivelawn.com if you believe your account has been accessed without authorization.
Subject to your compliance with these Terms of Use, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your personal, lawful, residential use in connection with our products and services. The Services are licensed, not sold, to you.
The Services and products may automatically install or require software, firmware, security, safety, or feature updates. You agree that updates may modify, add, or remove features and may be necessary to maintain safety, compliance, interoperability, or performance. If an update is required to address a material safety, cybersecurity, or legal issue, we may restrict or disable affected features until the update is installed.
Any lawn-health insight, route recommendation, object classification, maintenance alert, pest-scanning output, or other AI-generated output is informational only. It may be incomplete or incorrect. It is not agronomic, pest-control, engineering, legal, medical, or emergency advice and must not be relied on as the sole basis for safety or treatment decisions.
You may not, and may not encourage or assist any third party to:
If you submit reviews, comments, photos, videos, support materials, ideas, or feedback to us, you grant us a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, display, perform, distribute, and otherwise exploit that content for customer support, product improvement, quality, marketing, and legal compliance purposes. You represent that you have all rights necessary to provide the content and that the content does not infringe any third-party right or violate any law.
Our Privacy Policy describes how we collect, use, disclose, and retain personal information and device data. By using the Services, you acknowledge our Privacy Policy. If a conflict exists between these Terms of Use and the Privacy Policy regarding personal information practices, the Privacy Policy controls.
Some Services depend on Wi-Fi, internet access, mobile devices, cloud infrastructure, app-store services, mapping providers, payment processors, wireless carriers, or other third-party services outside our control. We are not responsible for third-party outages, app-store terms, carrier limitations, or fees charged by those third parties.
The Services and products are not a security system, emergency response device, child-care device, pet-care device, medical device, or substitute for supervision. You remain responsible for inspecting the property before operation, maintaining exclusion zones, complying with the user manual, and supervising use where appropriate.
If we offer a pest-scanning or treatment-related feature, it may be subject to additional terms, geofencing, jurisdiction limits, cartridge controls, and feature-specific acknowledgments. We may suspend or refuse access to any such feature where we believe activation would create a legal, safety, or compliance risk.
The Services, including all software, visual interfaces, designs, text, graphics, audio, video, data compilations, firmware, AI models, documentation, and content provided by us, are owned by LawnDrive or its licensors and are protected by intellectual property and other laws. Except for the limited license expressly granted in these Terms of Use, no right, title, or interest is transferred to you.
Certain software components may be governed by open source licenses. To the extent required by the applicable open source license, the relevant license terms will control over these Terms of Use with respect to those components.
We may suspend or terminate your access to all or part of the Services if we reasonably believe you violated these Terms of Use, created a security or safety risk, exposed us or others to liability, or used the Services in a fraudulent, abusive, or unlawful manner. You may stop using the Services at any time. Sections that by their nature should survive termination will survive, including provisions concerning ownership, disclaimers, limitations of liability, indemnity, and dispute resolution.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WITHOUT LIMITING THE FOREGOING, LAWNDRIVE DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. LAWNDRIVE DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS. THIS SECTION DOES NOT LIMIT ANY PRODUCT WARRANTY EXPRESSLY SET FORTH IN A SEPARATE WRITTEN LIMITED WARRANTY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LAWNDRIVE AND ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, USE, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS OF USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF LAWNDRIVE FOR CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS OF USE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO LAWNDRIVE FOR THE APPLICABLE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).
NOTHING IN THESE TERMS OF USE LIMITS LIABILITY THAT CANNOT LAWFULLY BE LIMITED, INCLUDING LIABILITY FOR FRAUD, WILLFUL MISCONDUCT, GROSS NEGLIGENCE, OR DEATH OR PERSONAL INJURY TO THE EXTENT CAUSED BY A PARTY'S NEGLIGENCE WHERE SUCH LIMITATION IS PROHIBITED.
To the maximum extent permitted by law, you will defend, indemnify, and hold harmless LawnDrive and its affiliates, licensors, service providers, and their respective personnel from and against any third-party claims, losses, damages, liabilities, judgments, settlements, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Use, your unlawful use of the Services or products, your user content, or your misuse of any regulated or safety-sensitive feature.
These Terms of Use and any dispute between you and LawnDrive are governed by the Federal Arbitration Act and, to the extent not preempted by federal law, the laws of the State of Florida, without regard to conflict-of-laws principles, except that non-waivable consumer protection laws of your state of residence will apply to the extent required by law.
Please read this section carefully.
To the maximum extent permitted by applicable law, you and LawnDrive agree that any dispute, claim, or controversy arising out of or relating to the products, the website, the app, the Services, these Terms, the Terms of Sale, the Limited Warranty, or any order or communication with LawnDrive will be resolved through binding individual arbitration and not in court, except that either party may bring an individual action in small claims court if it qualifies.
Before commencing arbitration, the party seeking relief must send a written notice of dispute to legal@drivelawn.com and engage in a good-faith informal resolution process for at least 30 days.
If the dispute is not resolved, it shall be administered by the American Arbitration Association under its applicable Consumer Arbitration Rules. The arbitration may be conducted by video, by document submission, in the county where you reside, or in another location mutually agreed by the parties. The arbitrator may award the same individual relief available in court but may not award relief for or against any person other than the individual party to the arbitration.
You and LawnDrive waive any right to a jury trial and any right to participate in a class, collective, consolidated, representative, or private attorney general action.
You may opt out of this arbitration agreement by sending a written opt-out notice to legal@drivelawn.com within 30 days after first accepting the applicable terms. Your opt-out notice must include your name, address, email address, order number (if any), and a clear statement that you wish to opt out of arbitration.
If this arbitration section is found unenforceable as to a particular claim or remedy, that claim or remedy shall be stayed or severed to the maximum extent permitted, and all remaining claims shall proceed in arbitration. This section is governed by the Federal Arbitration Act.
If any provision of these Terms of Use is held unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms of Use without our prior written consent. We may assign these Terms of Use in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law. These Terms of Use constitute the entire agreement between you and LawnDrive regarding the Services, except for any additional terms that expressly apply.
If you have questions about these Terms of Use, contact us at legal@drivelawn.com or write to:
LawnDrive, Inc.